Shipping Policy
Getting Your Order to You
We strive to get your order to you as quickly and efficiently as possible. Here's what you need to know:
Shipping Rates
Shipping costs vary depending on your location. You can estimate shipping costs in your cart or during checkout.
Shipping Times
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US Shipping: 7-14 business days (Monday-Friday, excluding holidays)
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Worldwide Shipping: 14-30 business days (Monday-Friday, excluding holidays)
Shipping Carriers
We partner with trusted shipping providers to ensure reliable and efficient delivery of our packages.
Delivery Areas
Please note that we cannot ship to:
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PO boxes
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APO/FPO addresses
A physical street address is required for delivery.
Tracking Your Order
Once your order ships, we'll send you an email with tracking information so you can keep an eye on it.
Important Notes
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Delivery times may vary due to factors outside of our control, like weather or traffic.
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International customers are responsible for any customs or duties fees associated with their order.
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Please double-check your shipping address to ensure it's accurate, as we can't make changes once the order has shipped.
Lost or Damaged Packages
If your package goes missing or arrives damaged, please contact us at info@elysor.store, and we'll do our best to help.